Terms of Service

All new customers begin with a free Meet & Greet. Dogs joining a Buddy Walk start with an assessment and solo walks before Livvy introduces suitable buddies.

Regular slots are held for you week to week. Bookings and changes for existing customers are made through the Pet Sitter Plus client portal.

Please give as much notice as you can if you need to cancel a booked visit. Cancellation notice periods and any charges are confirmed with you at your Meet & Greet.

Invoices are issued through the client portal and are payable by the date shown on the invoice.

Keys are labelled without your address, stored securely, and returned to you whenever you ask.

Dogs must be up to date with vaccinations and appropriate parasite treatment. You must tell Livvy about any health condition, medication or behaviour that affects care.

Walking Paws Around Bordon is fully insured and canine first aid trained. In an emergency Livvy will contact you first and your registered vet if she cannot reach you.

Livvy will always be honest if a service is not the right fit for your dog, and may recommend an alternative instead.